Returns & Exchanges
At Top Rated Designs, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully repackage your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.